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How do I become a part of the wt+ community

  • Register online via wtplus.com.my.
  • Scan in-store QR code to register.
  • Download the wt+ Mobile App and register.

You will automatically start from the Silver tier. Spend RM350 in a single receipt to be upgraded to Gold.

How do I become a Gold Member?

Spend a minimum of RM350 nett in a single receipt at any wt+ brands (standalone and concess counters).

How do I become a Platinum Member?

Spend a minimum of RM5,000 nett in a single receipt or within 12 months at any wt+ brands (standalone and concess counters).

What are the benefits of being a wt+ Member?

  • 5% discount on Full-Priced items at all wt+ brands (except at Outlet stores).
  • 10% Birthday eVoucher on your birthday month to be used on Full-Priced items at all wt+ brands (standalone only).
  • RM10 Welcome eVoucher when you sign-up via Mobile App or on wt+ Website.
  • Earn 1 point for every RM1 spent at all wt+ brands (standalone and concess counters).
  • Earn 1 point for every RM3 spent at all wt+ brands (Outlet stores).
  • Convert 1,200 points to RM25 eVoucher.
  • Convert 1,500 points to RM50 eVoucher. Subsequent 100 points is equivalent to RM10 eVoucher.
  • Silver Upgrading will get RM50 eVoucher.
  • Gold Upgrading will get RM50 eVoucher.
  • Platinum Renewal will get RM50 eVoucher.
  • Exclusive invites to special events.
  • Updates and promotions curated just for you.
    You can also refer here; [insert new link to member login page]

How can I enable Point Redemption?

To enable point redemption, you must at least a Gold tier. Log in to profile via www.wtplus.com.my or Mobile App. If you have enough points, you can opt to convert your points to eVoucher and flash the eVoucher barcode to cashiers upon payment to utilize it. All eVouchers are valid for 30 days upon issuance. All points will expire on 30 June the following year of earning.

How can I utilize my Redeemed Voucher?

Just flash the eVoucher’s barcode to cashier before making payment. All eVouchers are valid for 30 days upon issuance. Only Gold and Platinum can utilize eVouchers. eVouchers cannot be used at concession counters and Outlet stores.

Will My Points Expire?

Yes, points accumulated will expire on 30 June yearly. Expired points cannot be extended or reinstated. Sample below:

Purchase Date Points Earned Points Expiry Date
Jan 2023 – Dis 2023 500 30 June 2024
Mar 2024 400 30 June 2025
Dec 2024 200 30 June 2025
Points earned as at 31 Dec 2024 = 600 only

Will my Membership expire?

Your wt+ Membership is a lifetime membership.

How can I update my personal information

  • By using the wt+ Mobile App
  • By logging into [new website link for member login]
  • By contacting [new email address]

How can I check my Point Balances, eVouchers and Transactions?

  • By using the wt+ Mobile App
  • By logging in to [new website link]

I do not know my login password and/or forgotten my credentials.

  • Select option “Forgot Password” on the wt+ Mobile App or at login option at [new website link].
  • By contacting [new email address]

eVouchers FAQ

  • All RM eVouchers are stackable and only can be used at standalone stores.
  • All % eVouchers cannot be combined with other eVouchers or campaign vouchers/promotions. These eVouchers are only applicable at standalone stores.
  • Birthday eVoucher is not applicable at Mango and concess counters.
  • 1,500 points is equivalent to RM50 eVoucher and every subsequent 100 points is worth RM10. Denominations are only in RM10 or RM50. Example: 1,800 Points = RM80 (1x RM50, 3x RM10).
  • Status of eVouchers are;

PRINTED : Ready to be used

USED : Already utilized

EXPIRED : No longer available as it has lapsed the expiry date

  • If the product(s) has been discounted either by promotion or voucher, the amount refunded will be based on the net amount (after deducting voucher value).

NOTE: Some eVouchers (i.e. Campaign eVouchers) have certain restrictions and T&Cs for its usage. Always refer to www.wtplus.com.my to read up on all the specific campaigns’ T&Cs before proceeding to use these eVouchers, to avoid disappointment.

FAQ is issued in both English and Bahasa Malaysia. In the event of any inconsistencies or discrepancies between the English version and the Bahasa Malaysia version, the English version shall prevail.

Wing Tai’s pursuit of excellence extends to its fashion retail business in Singapore and Malaysia. Offering exceptional value, quality design and exemplary customer service, we are a sought after partner by global brands seeking expansion into Asia.

Wing Tai has established a stellar reputation in the retail industry, for its ability to bring notable fashion retail brands to Singapore and Malaysia. With an unwavering commitment to excellence, we have become the go-to partner for global fashion brands.

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